As a mental health technician at Temple University Hospital’s Episcopal campus, Todd Belok plays a key role in caring for individuals with psychiatric illnesses. Having served in this and similar roles for more than five years, Todd Belok has built in-depth experience in working with patients who have schizophrenia diagnoses.
Schizophrenia is a serious mental illness that interferes with an individual’s ability to relate to reality as others perceive it. Those with the condition typically experience hallucinations, delusions, and other symptoms of psychosis, as well as disturbed speech and emotional expression. People with schizophrenia often speak in a way that appears nonsensical and have trouble sustaining a logical train of thought, and this symptom set can make communication a challenge.
Family members, friends, and caregivers of persons with schizophrenia must be patient in attempting to have a conversation. Simple and straightforward sentences often help, but speakers must be cautious to retain a respectful tone and avoid condescension.
It is equally important to avoid arguing with the individual or challenging the validity of his or her delusions, as this is likely to increase rather than mitigate agitation. Instead, it’s better to express empathy for felt distress and reassure the patient of supportive presence. The patient may also appreciate help in getting away from the source of fear and into a quiet place where fewer distractions can be calming to the mind.